Backing up a Win 2008 R2 failed with VDP

Backing up a Windows Server 2008 R2 or Windows Server 2012 virtual machine using vSphere Data Protection 5.1 fails with the error: Execution Error: E10055:Failed to attach disk (2035736)

Resolution

This issue has been resolved in vSphere Data Protection 5.1.10.

To work around this issue in older VDP releases, set the disk.EnableUUID variable to false.

To configure disk.EnableUUID using the vSphere Web Client:

  1. Right-click the virtual machine and click Shut Down Guest OS.
  2. Right-dick the virtual machine and click Edit Settings.
  3. Click VM Options.
  4. Expand the Advanced section and click Edit Configuration.
  5. Locate the disk.EnableUUID parameter and set the value to false.
  6. Click OK.
  7. Click OK.
  8. Right-click the virtual machine and click Power On.

    Note: After updating the configuration parameter, backups of the Windows 2008 R2 or Windows Server 2012 virtual machine should succeed.

For more information, see the VMware vSphere Data Protection Documentation.

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